SimpleShare helps you explore healthcare membership, review FAQs, enroll, access your account, and send contact messages online across 14 pages.

Is SimpleShare health insurance?

No. SimpleShare is a $24.85-per-person monthly membership from Altrua Ministries that includes virtual primary care, virtual urgent care, virtual behavioral health, and the Misio Acute Care prescription program. Altrua Ministries is a health care sharing ministry and 501(c)(3) nonprofit corporation. Members are self-pay patients who voluntarily share in eligible medical needs according to the applicable Membership Guidelines.

What does $24.85 a month include?

Unlimited virtual primary care, 24/7 virtual urgent care, scheduled virtual behavioral health sessions, and access to 65+ no-cost acute medications plus pharmacy discounts — for each enrolled member.

How does SimpleShare differ from other healthshare memberships?

Healthshare memberships are medical cost sharing memberships that share eligible medical expenses among members. SimpleShare centers on virtual care, giving you direct access to doctors, counselors, and prescriptions. Members are self-pay patients who voluntarily share in eligible medical needs according to the applicable Membership Guidelines.

When does my membership start?

Your effective date is the day after you enroll. You'll receive app download instructions and your member ID by email right away.

Can I cancel anytime?

Yes. There is no long-term contract. You can cancel your membership at any time by contacting Member Services.

Yes. Each additional household member is $24.85 per month and receives full access to every included service.

Is my health information private?

Yes. All visits happen over HIPAA-compliant video and phone, and your records are protected like any medical record.

Can I get an annual wellness exam virtually?

Yes. Your primary care physician completes your wellness visit by video, reviews your health history, and orders any preventive screenings or lab work needed at a location convenient to you.

How does lab work get done?

Your doctor orders labs electronically and directs you to a nearby draw site. Results come back to your doctor, who reviews them with you through the app or a follow-up visit.

Can I message my doctor between appointments?

Yes. Secure in-app messaging lets you ask follow-up questions, report how a medication is working, or request a refill without booking a full visit.

Are controlled substances prescribed?

No. Virtual primary care physicians do not prescribe controlled substances, including narcotics, benzodiazepines, and stimulants. Most other medications can be prescribed when clinically appropriate.

Will I see the same doctor each time?

You can select and schedule with the same physician for continuity of care, so your doctor builds a real understanding of your health over time.

Is virtual urgent care really available 24/7?

Yes. Physicians are available around the clock, every day of the year, including holidays.

What conditions can be treated virtually?

Common acute conditions such as cold and flu, sinus infections, ear infections, sore throat, pink eye, urinary tract infections, allergies, rashes, and minor infections. Anything requiring hands-on examination or emergency care will be directed appropriately.

Can the doctor prescribe medication?

Yes, when clinically appropriate. Prescriptions are sent electronically to your chosen pharmacy. Controlled substances are not prescribed through virtual urgent care.

How quickly will I be seen?

Most visits begin within minutes of your request, depending on demand.

Can my children use virtual urgent care?

Yes. Every enrolled family member has access, and physicians treat pediatric patients for common conditions.

Who provides behavioral health care?

Licensed counselors and therapists — including licensed professional counselors, clinical social workers, and marriage and family therapists — credentialed in the state where you're located.

How soon can I get an appointment?

Most members can schedule a first session within days, with evening and weekend times available.

Yes. Sessions are conducted over secure, HIPAA-compliant video and phone, and your records are protected the same way any medical record is.

Can I keep the same counselor?

Yes. You choose your counselor and can book recurring sessions with them.

Can behavioral health providers prescribe medication?

Counselors and therapists provide talk therapy and do not prescribe. If medication may help, they'll coordinate with your virtual primary care physician.

How can I look up what my medication will cost?

Use the price lookup tool to search any medication and compare discounted prices at pharmacies near you.

Which medications are no cost?

More than 65 acute care medications, including common antibiotics, allergy medications, cold and flu treatments, and other short-course prescriptions. The full list is available in the member app.

No. Misio is a prescription discount and no-cost medication program included with your SimpleShare membership. It is not insurance and does not coordinate with insurance.

Where can I fill prescriptions?

At participating pharmacies nationwide, including most major chains. The app shows participating locations near you.

Does it include maintenance medications?

The no-cost list focuses on acute medications. Maintenance medications are eligible for the discount pricing program.

(512) 610-9120 Mon–Fri 8am–6pm CT

A membership of Altrua Ministries

SimpleShareAn Altrua Ministries HCSM

$24.85/mo per personStart $24.85/mo Plan

FAQ

Frequently asked questions

Everything about the membership, then service by service.

Membership

Virtual Primary Care

Virtual Urgent Care

Virtual Behavioral Health

Misio Acute Care Program

Join for $24.85/mo — Cancel Anytime